2) CALIFORNIA PRIVACY NOTICE (CCPA/CPRA) Last Updated: January 1 2026 This California Privacy Notice applies to California residents and supplements the Privacy Policy above. It is provided in compliance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). 1. Categories of Personal Information We Collect In the last 12 months, we may have collected: A. Identifiers Name Email Phone number IP address Account identifiers B. Customer Records Property address Warranty plan information Service history C. Commercial Information Products or services purchased Transaction details D. Internet/Network Activity Browsing history on our Site Device information Cookies and tracking E. Geolocation Data (Approximate) Location inferred from IP address F. Audio/Call Recordings (If Applicable) Customer service calls (may be recorded for training/quality) 2. Purposes for Collection We collect and use personal information for: Providing home warranty plans and services Customer support and service dispatch Payment processing Marketing and advertising Analytics and website improvements Legal compliance and fraud prevention 3. Sources of Personal Information We collect personal information from: You directly Website cookies and tracking tools Marketing partners and lead sources Service contractors and vendors 4. Disclosure of Personal Information We may disclose personal information to: Service providers and contractors Payment processors Marketing and analytics vendors Government authorities as required by law 5. “Sale” or “Sharing” of Personal Information California law defines “sale” and “sharing” broadly. We may “share” personal information for cross-context behavioral advertising (such as through advertising cookies). We do not knowingly sell personal information of minors under 16. Right to Opt Out You may opt out of sale/sharing by: Clicking “Do Not Sell or Share My Personal Information” on our Site (if available), OR Contacting us using the contact details below 6. Sensitive Personal Information We do not use or disclose sensitive personal information for purposes other than those allowed by law (such as providing services, security, and fraud prevention). 7. Your California Privacy Rights California residents have the right to: Right to Know what personal information we collect, use, and disclose Right to Delete personal information (with exceptions) Right to Correct inaccurate personal information Right to Opt Out of sale/sharing Right to Limit use of sensitive personal information (if applicable) Right to Non-Discrimination for exercising your rights 8. Submitting a Request You may submit a request by: Email: cusomersupport@exclusivenationalautoclub.com We may need to verify your identity before fulfilling your request. 9. Authorized Agents You may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and identity verification. 10. Retention We retain personal information as reasonably necessary for business and legal purposes.